frequently asked questions

we have tried to make purchasing indola apparel as simple as possible on this site. below you will find the answers to a number of questions we have had from customers or think you might want to know, hopefully this will streamline the purchasing process for you and have you back on your bike in your favorite indola equipment in a flash.

 

Is shipping free in South Africa?

yes, shipping is free within south africa and all main areas of our beautiful country. International shipping is not free and requires an additional charge for shipping.

Is international shipping free?

International shipping is not free and requires an additional charge for shipping.

indication of cost for 1 item is 49US Dollars, 4 items is 80US Dollars.

Can I collect my purchase?

Indola Mountain bike Apparel is based in Cape Town, South Africa so if you are in the area you are welcome to come in and pick up your goods.

We are located at 111 masons press building, 7 ravenscraig road, woodstock, cape town.

Google Maps Link

Please email us at web at indola.co.za and we will send you directions to our offices.

How will I receive my goods once I have purchased and paid for them online?

Indola uses “the courier guy” to ship our goods.  Goods will be delivered between 8am and 5pm on weekdays, so please use a shipping address where these delivery times will be effective. To set a different address to your billing address in the checkout form, simply click the different shipping address checkbox. We track your package until we know there is a “POD” ( proof of delivery ).

I am interested in buying an indola product, how can i find out what colors and sizes are available?

on every product page featured on our website there is a stock table showing the colors and sizes in stock. green ticks indicate that the color and size is in stock, while the red crosses indicate that the product is sold out for that size and color way. once we know when we will be receiving new stock for a product we will make a note of it below the product’s stock table.

When a product is out of stock how will i know when you will be receiving more?

once we know when we will be receiving new stock for a product we will make a note of it below the product’s stock table on the specific products page.

What is the difference between the normal perennial baggy pants pad and the enduro perennial baggy pants pad?

There is a big difference between the two pads. You can read about the differences on the individual product pages.

Perennial Normal MTB Baggy Pants

Perennial Enduro MTB Baggy Pants

However to simplify it for you we have copied the text here as well.

Perennial Normal Baggy Pants Pad:

pad: “normal/high density”; three dimensional shaping. made of bonded fleece, polyether closed cel foam and microfibre stretch lycra against the skin. all synthetic.

Perennial Enduro Baggy Pants Pad:

our unique “enduro” pad: we import the pad from italy from the company that pioneered the one piece, three dimensional, multi layered pad. we add a smaller layer of a rather special polyether closed cell foam locally.
the final customer sometimes comments, “ooh but this pad is quite thick”. those concerns dissapear once you cycle.
we have a fanatical support base because of this pad.

Indola MTB Apparel