we’ve added answers to the most asked questions from customers below. if anything is still unclear after reading our responses, please contact us and we’ll be happy to help.
Is shipping free?
yes, shipping is free within south africa and all main areas of our beautiful country. International shipping is not free and requires an additional charge for shipping.
Is international shipping free?
International shipping is not free and requires an additional charge for shipping.
indication of cost for 1 item is 49US Dollars, 4 items is 80US Dollars.
Can I collect my purchase?
Indola Mountain bike Apparel is based in Cape Town, South Africa so if you are in the area you are welcome to come in and pick up your goods. Please call ahead to make sure we are in the office.
We are located at 27 belle ombre rd, tamboerskloof, cape town.
Please email us at apparel at indola.co.za and we will send you directions to our offices.
How will I receive my goods once I have purchased and paid for them online?
Indola uses “the courier guy” to ship our goods. Goods will be delivered between 8am and 5pm on weekdays, so please use a shipping address where these delivery times will be effective. To set a different address to your billing address in the checkout form, simply click the different shipping address checkbox. We track your package until we know there is a “POD” ( proof of delivery )
I am interested in buying an indola product, how can i find out what colors and sizes are available?
simply click on the image of the colour variation and the size you are looking for. you will see a ‘in stock’ or ‘out of stock’ message below the size option. once we know when we will be receiving new stock for a product we will make a note of it on the product page.
When a product is out of stock how will i know when you will be receiving more?
once we know when we will be receiving new stock for a product we will make a note of it on the product page.
What is the difference between thebusiness normal baggy pants pad and thebusiness enduro baggy pants pad?
There is a big difference between the two pads. You can read about the differences on the individual product pages.
pad: “normal/high density”; three dimensional shaping. made of bonded fleece, polyether closed cel foam and microfibre stretch lycra against the skin. all synthetic.
our unique “enduro” pad: we import the pad from italy from the company that pioneered the one piece, three dimensional, multi layered pad. we add a smaller layer of a rather special polyether closed cell foam locally.
the final customer sometimes comments, “ooh but this pad is quite thick”. those concerns dissapear once you cycle.
we have a fanatical support base because of this pad.
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